02 — DOCUMENTATION
How NORD works
18 topics in five groups, each bound to a screen that genuinely exists. Anything unfinished is marked as coming and never appears as a step.
Getting started
Getting access, having your first conversation, and finding your way around.
- 01Getting startedAccess to NORD is by invitation and without a password. What you need to sign in, and which three steps afterwards are worth the most.
- 02Your first conversationWhat happens on screen while NORD works: the reasoning panel, tool lines, attachments, stopping midway and asking for another attempt.
- 03Navigating and shortcutsThe left rail, the command palette behind Cmd+K, the slash commands in the composer and the five themes — finding your way around, briefly.
Chat & knowledge
Where NORD's answers come from, and how you steer how hard it thinks.
- 04Choosing Auto or DeepNORD runs on Claude and picks a model per message by itself. When to take that over, what it costs, and what happens during an outage.
- 05Company knowledgeThe documents NORD answers from: which file types go in, what works well, and why out-of-date knowledge is worse than none at all.
- 06Connecting knowledge sourcesConnecting a Notion page or database as a living knowledge source, choosing when it refreshes, and seeing when the last sync ran.
- 07MemoryWhat NORD retains about you between conversations, how to read and edit it, and where the line with Company knowledge runs.
Tasks & approval
Handing work over, having it come back on schedule, and the approval that sits in between.
- 08GoalsHanding work over with a budget and a step limit: how to describe a goal, what you see along the way, and how to stop it.
- 09ApprovalsEvery action that leaves the building waits for your yes. What an approval covers, why it comes back each time, and how to decline it.
- 10SchedulesRecurring work that runs by itself: setting the recurrence, giving it a budget per run, and choosing where the result goes.
Connections & plugins
Letting NORD work inside the systems you already use, and extending what it can do.
- 11ConnectionsThe services NORD may reach on your behalf: connecting without copying keys around, disconnecting again, and what happens when one is silent.
- 12MCP servers and the marketplaceMCP is the standard for attaching outside toolboxes to NORD: pick from the marketplace or add your own endpoint, and what happens each turn.
- 13SkillsA skill describes how NORD approaches a kind of work. See what is in play, and switch off an approach that is wrong for your business.
- 14PluginsPlugins extend what NORD can do: extra tools, memory backends and image generation. They are off by default and you switch on what you need.
Admin & billing
Balance, delivery, keys, and what happens to your data.
- 15Balance & billingNORD runs on balance, not a subscription. Topping up, automatic top-ups, how cost is calculated, and where to read the ledger back.
- 16DeliveryWhere results go when you are not watching the screen: browser notifications, Slack and your own webhook — and why you test them first.
- 17Your own API keysBy default NORD uses managed keys. To use your own you request access first — and then usage runs outside your NORD balance.
- 18Account, export and deletionDownloading your data, why there is no password, and requesting account deletion with a thirty-day window to change your mind.