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15 — ADMIN & BILLING

Balance & billing

NORD works on balance, not a subscription. You put an amount on it and each turn costs what it actually uses. No use means no cost.

Use this page to top up, review your usage, and keep work from stalling.

Topping up

  1. Go to Settings and then the Tegoed & limieten tab.
  2. Under Tegoed opwaarderen choose the amount and pay.
  3. Your current balance sits at the top under Tegoed, and always in the top right of the app.

Not running dry

Below the top-up card sit two settings that work together:

  1. Waarschuwingsdrempel (EUR) — when your balance drops below this, you are notified.
  2. Automatisch opwaarderen — instead of a notice, it tops up automatically via your validated card. You set the Opwaardeerbedrag (EUR) yourself.

Automatic top-up charges at most once every six hours. So a busy day cannot drain your account through a run of small charges.

How cost is calculated

Every turn is billed against the model actually used — including when NORD had to fall back to a different one mid-turn.

Euro amounts use one daily European Central Bank rate, so what you see in the model picker and what comes off your balance agree.

Reading back what happened

Under Geschiedenis sits the ledger: top-ups and usage, in order. That is the place to look when an amount surprises you — not a summary, the rows themselves.

Under Hoe je betaalt you see the payment method attached to your account.

Paying afterwards

For accounts where it is enabled there is a block about paying in arrears. With no validated card, the screen says so in those words (Geen gevalideerde creditcard) rather than showing a button that would fail.

Note

With an empty balance work stops: goals do not continue and scheduled tasks skip until there is balance again. Nothing is lost — a scheduled task stays and picks up where it left off.