Goals

A goal is work you hand over. Instead of asking a question you describe an outcome, and NORD works towards it in steps — with your approval for anything that leaves the building.

Use this for work that takes several steps and does not need you sitting beside it.

Starting a goal

1. Go to Goals in the left rail, or type /goal followed by the instruction from inside a conversation.
2. Describe the outcome, not the steps. "Find the ten nearest installers and put them in a list with contact details" works better than a procedure.
3. NORD works the goal through and shows, per step, what it did and what came back.
4. As soon as it wants to do something outward-facing it stops and asks you to approve — per action, with the details attached.

What an approval actually covers

An approval applies to that one action with those arguments. If NORD wants to do the same kind of action with different arguments, it asks again. That is deliberate: otherwise one "yes" to a test e-mail would approve a whole run of them.

Note

A goal runs as long as it needs to and spends balance while it runs. Set a spending limit under Balance & limits if you want it to stop on its own.